FAQs
Our products
Great Wrap is made with food waste and a mix of compostable biopolymers. Currently, we're using a mix of plant-based oils, potato waste, tapioca and pbat. Our material inputs are certified home compostable and food contact approved. In the future, we plan to make our wrap with PHA in our own biorefinery allowing us to process local food waste. PHA is not only home compostable but marine degradable too! Meaning it will completely break down in the ocean as well as a compost environment.
Where is Great Wrap made?
Is Great Wrap microwave safe?
Is Great Wrap fridge/freezer safe?
Does rain or water affect Great Wrap?
Can I eat Great Wrap?
Can I sell Great Wrap?
Some other common bioplastics require intensive agriculture or industrial composting conditions. We want to offer products that solve problems, not create them. That’s why we did the research to develop our patent-protected formula.
Great Wrap is made in our factory in Melbourne, Australia, where our team works hard to manufacture it, coordinate packaging and distribute our orders. We also have our main offices at the same location so our entire team can work collaboratively.
Great Wrap is microwave safe at low heat for short periods. However, our wrap will melt at medium or high heat, so keep your eye on it.
It sure is! Our wrap only begins to break down in a compost environment. It needs the action of microbes and moisture for the composting process to start.
No, you cannot. Please leave that to the microbes in your compost. Although Great Wrap is made with food waste and compostable biopolymers, its composition is changed through the polymerisation process to perform like plastic and is not designed to be ingested by humans.
Great Mate Starter Kits and Nudie Rolls are currently available through our online store. Reach out to sales@greatwrap.co for wholesale order inquiries.
Great Mate
The Great Mate was designed and manufactured in Melbourne, Australia. We chose to manufacture Great Mate locally so we could control all aspects of the design process and ensure the best quality.
Around 373 million plastic water bottles end up as waste each year in Australia, and of all the plastic bottles that are placed into recycling, only 36% are recycled. The rest end up in landfills and spills into waterways, which causes several environmental and health issues.
The Great Mate helps solve this problem by looking at other ways to use ocean-bound plastic and give it a more meaningful life rather than ending up in a landfill.
When it is time to refill your Great Mate, you can buy Nudie Rolls on our website. You can order them in a pack or set yourself up for a Great Wrap subscription so you never run out again.
You can purchase Nudie Rolls and Great Mate dispensers directly through our website, www.greatwrap.co. So if you’re reading this, you’re in the right place.
1. Put your Great Mate on a flat surface
2. Place your hands on both ends where the logos are
3. Gently push your fingers in to release the top shell
1. Put your Great Mate on a flat surface
2. Place your hands on both end shells
3. Push your fingers in to release the top shells to open
4. Hold one hand on your Great Mate to secure it
5. Use your other hand to pull the wrap out
6. With your Great mate open, place wrap over the slide cutter panel
7. Move the slide cutter slowly across your wrap
1. Put your Great Mate on a flat surface
2. Place your hands on both ends where the logos are
3. Gently push your fingers in to release the top shell
4. Softly pull out each end of Great Mate and pop in a new roll
5. Close Great Mate leaving a small portion of wrap over the cutter
Around 373 million plastic water bottles end up as waste each year in Australia, and of all the plastic bottles that are placed into recycling, only 36% are recycled. The rest end up in landfills and spill into waterways, which causes several environmental and health issues.
The Great Mate helps solve this problem by looking at other ways to use ocean-bound plastic and give it a more meaningful life rather than ending up in a landfill.
Great Mate is made from a type of plastic that can't be put in your home collection bin.
We know that giving plastic a new life feels great, so if you have an old Great Mate or broken pieces that have been replaced and would like to recycle them, you can send them back to us, and we will repurpose them.
Reach out to hello@greatwrap.co for more details.
Never fear — our slide cutter button has a lifetime warranty! We're confident in our product quality, and we want you to have your Great Mate for life. So, if the blade becomes blunt or is no longer functioning, we will send you a replacement free of charge.
Simply email us at hello@greatwrap.co, and we will send one your way.
When it is time to refill your Great Mate, you can buy Nudie Rolls on our website. You can order them a pack at a time or set yourself up for a Great Wrap subscription so you never run out again.
Nudie Roll subscriptions
A Great Wrap subscription is the easiest way to ensure you never run out of rolls. You can arrange for your Nudie Rolls to arrive every two or three months — simply set and forget.
You can change or modify your subscription anytime through our website and pause a delivery in the “Manage Subscriptions” tab. If you have any trouble or questions, please email hello@greatwrap.co.
You can modify your Nudie Roll subscription from your online account. Once logged in, select “Manage Subscriptions” and edit as needed.
If you have any trouble or questions, please emailhello@greatwrap.co.
Yes, you can change your payment method for Nudie Roll subscriptions from your online account. Once logged in, select “Manage Subscriptions” and edit as needed. If you have any trouble or questions, please email hello@greatwrap.co.
You can select your order date and frequency when signing up for your Nudie Roll subscription.
You will be billed in accordance with your subscription on the date your Nudie Rolls are dispatched from our warehouse. You will receive an email notification as a receipt of payment.
Nope! If you’d rather order sporadically, you can jump onto our website to buy Nudie Rolls as you need them.
Orders, shipping, returns, and exchanges
You can purchase Great Wrap directly through our website, www.greatwrap.co. So if you’re reading this, you’re in the right place.
In America, all of our shipments are sent through a variety of couriers, including FedEx, DHL, USPS, and UPS.
Our shipping providers generally don't deliver to PO Boxes, so please enter your physical address when at check out. If you have any issues, please get in touch with us via hello@greatwrap.co.
We’ll do our best to assist you. However, we can not guarantee an address update if your item has already been shipped. Please reach out to the team at hello@greatwrap.co if you need assistance.
Our product is currently only available in Australia and the United States. We plan to expand globally — so keep your eyes peeled!
We stand by our 100% satisfaction policy and offer a 30-day money-back return on Great Mate dispensers and any unopened Nudie Rolls. We partner with Happy Returns, a trusted third party, to offer effortless, contactless returns and exchanges. Head to our returns page to learn more.
Oh no! Please send your order number and a photo of the damaged or broken part to hello@greatwrap.co, and we'll resolve this for you as soon as possible.
Enter your name and order number and start your return.
Print the prepaid shipping label provided and mail in your return package. Each shipping label will incur a $7 shipping label fee.
Please allow one week for transit time for your return package to be received and one week for your refund to be processed.
Oh no! Please reach out to our amazing customer service team via hello@greatwrap.co to let us know what the problem is.
Return processing typically takes one to two weeks to arrive at the warehouse and can take up to three weeks from the date received to be processed.
You’ll receive an email once your return package has been received and another email confirming your refund has been fully processed. If you've waited more than three weeks and have not heard from us, please reach out, and we will gladly help you.
If our return policy window passes while your return is still in transit, your refund will still be issued once the warehouse inspects it.
Composting and End of Life Cycle
Our cling wrap is home compostable and will break down in your home compost in under 180 days!
Once you’ve finished your roll of Great Wrap, you can place the box and the cardboard inner roll into your home recycling bin.